Privacy Policy
Last Updated:
1. Introduction
Equal House Solutions LLC ("we," "us," or "our") operates the website SellMyHouseInRedding.com. We are committed to protecting your privacy and ensuring you understand exactly how we collect, use, and safeguard your personal information. This policy outlines our practices regarding data collection and your rights.
2. Information We Collect
We only collect information that you voluntarily provide directly to us via our online forms or over the phone. This includes:
- Contact Information: Name, Email Address, Phone Number.
- Property Details: Property address, condition, repairs needed, ownership timeline, and selling goals.
3. How We Use Your Information
We use your information for the sole purpose of facilitating a real estate transaction. Specifically, we use it to:
- Evaluate your property to generate a fair cash offer.
- Contact you via phone, email, or SMS regarding your inquiry.
- Schedule appointments to view the property.
- Close the sale of your property.
4. SMS/Text Messaging Policy (A2P 10DLC Compliance)
By submitting your phone number on our forms, you explicitly consent to receive text messages from Equal House Solutions LLC regarding your property interest.
- Opt-In: Consent is obtained strictly via our online webform where you check a box agreeing to be contacted, or via verbal consent during a phone call.
- Opt-Out: You may opt-out of SMS communications at any time by replying "STOP", "CANCEL", or "UNSUBSCRIBE" to any message we send. We will process your request immediately.
- Help: You can reply "HELP" for assistance.
- Fees: Standard message and data rates may apply depending on your carrier plan.
- Privacy: We will never share your phone number with third parties for marketing purposes.
5. Strict No-Sharing Policy
We do not sell, rent, lease, or share your personal information or mobile phone numbers with third parties, affiliates, or lead aggregators for marketing purposes.
We may share information with trusted service providers only as strictly necessary to facilitate the closing of your transaction (e.g., a local Title Company or Escrow Officer), provided these parties are bound by confidentiality.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: